How to guide

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Super Admins

Common Questions

Talent Acquisition

Hiring Managers

  • To reset your password, you'll need to use your company email address and the password you created.

    If you've forgotten your password, click on the 'Forgot password?' link This will take you to the 'Forgot password' link on the login page.

    After entering your email, press 'Send Instructions'.

    ai.r will then send you an email with instructions to reset your password.

    Click the link in that email, and you'll be taken to a page to create a new password.

    Follow the security guidelines for a safe password.

    Once you've set your new password, you can log in with your work email address and the new password.

    If you’re not sure whether you’ve been given an ai.r account, email one of your SuperAdmins who will be able to confirm.

  • Occasionally, ai.r emails can be incorrectly flagged as junk or be quarantined by your IT department.

    Please ensure that noreply@airrecruit.ai and hello@airrecruit.ai are white listed by your IT Department.

    If this problem continues, please reach out to the ai.r team at help@airrecruit.ai